President of Ukraine

Without queues and bribes "in one click ": the President signed a decree on the development of e-services

30 July 2019 - 10:00

President of Ukraine Volodymyr Zelenskyy signed a Decree "On some measures on the improvement of the access of natural and legal persons to e-services" aimed at streamlining and ensuring transparency of work of state registers, development of modern electronic means of identification and introduction of electronic state services which are priorities for citizens and businesses.

The document provides an immediate audit performance of the work of state registers.

"There are more than 350 state registers today in Ukraine, most of which are completely inefficient and non-transparent. This is the main cause for raiding, corruption and other schemes in the providing of various state services, such as construction or land industry," Advisor to the President of Ukraine Mykhailo Fedorov said. According to him, audit of the registers and their further streamlining, the dissemination of a single identifier of individual identifier for related data from different registers and the introduction of electronic interaction will allow not to demand from citizens the same information and various certificates as well as significantly simplify all public services.

"Transparent and reliable work of state registers will be the key to safe business development and effective management of the country as a whole," the Advisor to the President added.

In addition, the Decree of the President provides the introduction of a single web portal of e-services, where Ukrainians will be able to gain access to information about themselves in state registers (e.g. property, land, transport, taxes and income) and priority e-government services. The decree foresees the implementation of e-services related to the birth of a child (the project "eMalyatko"), registration of his place of residence, registration of an individual as a taxpayer during the first registration of the passport of the citizen of Ukraine, checking the driver's documents, etc.

"We are currently researching corruption in the sphere of administrative services. We can certainly say that it is billions of hryvnias per year from the pockets of Ukrainians. So, we made a list of about 200 of the most important services for citizens and businesses to introduce their providing online first. Every Ukrainian will be able to see our plan and the progress of these tasks on a special web-site," Mykhailo Fedorov said.

The decree also gets started work on conducting e-elections and e-census in Ukraine.

Among the key tasks of this decree are: acceleration of replenishment of the Unified State Demographic Register, which currently contains only about 14 million citizens and the introduction of innovative eID means.

"The lack of citizens' eID is a key barrier to the development of e-services and the digital economy in general. We plan to start issuing passports as ID cards with e-signature this autumn, but we put emphasis on implementing and scaling innovative approaches such as MobileID and SmartID, as well as other alternative means. So that every Ukrainian could feel the benefits of digital transformation in the country as soon as possible, " Advisor to the President noted